The easiest way to reach us is via the chat icon in the bottom right corner. Our team is prompt in responding during business hours and will get back to you as soon as possible.

FAQ's

How do your products fit?

Our products fit true to size unless specified (ie oversized). Majority of our items are unisex unless specified. Please ensure you have read our care instructions under each product to preserve the quality and fit of each product.

Do you have a size chart?

Yes, a size chart can be found underneath every product.

How do I track my order?

You should have received a confirmation email (it might be in spam) with a tracking number. Please track your order through the shipping service website for the most accurate updates. Ensure that you put an email address on the order. If no email was provided then it would have sent via text.

Where is my team store order?

Please make sure you have reviewed the information at the top of your teams page. All items will be shipped 3-4 weeks AFTER the team stores closing date. All team store items are custom made and potential delays may happen.

Do you accept returns?

We provide a 30-day return policy for most items. Please ensure the item is in its original condition upon return. Items bought at an event are eligible for exchanges and returns with a receipt. Without a receipt, locating your order may not be guaranteed. Reach out via the chat feature for help with initiating a return. Refer to our return policy for more details. 

What if my item arrives defected?

If you receive an item that has a defect, we want to assist you promptly. Please utilize the chat feature located at the bottom right of the page as soon as your order arrives and you notice the defect. To ensure a smooth process, we kindly ask that you provide a photo of the defect along with your message. This will help our team assess the issue more effectively and guide you through the next steps.